IndeVets Blog

May 27, 2020

3 Steps to Stop your Vets from Quitting on You

By Andrew Heller, DVM

I recently witnessed three veterinarians from the same practice quit without notice, all on the same day! Pretty extreme, I know. But as an owner or manager of a practice, it’s imperative that you understand what makes an associate quit on you. Here are some of the most common reasons I hear from veterinarians I speak with (FYI… I talk to a lot of them):

Any one of these complaints in the workplace can eventually push your associate over the edge and ultimately lead to burnout. Unless your associate is relocating across the country, you better believe they are leaving for one of these reasons, even if they don’t tell you so in their exit interview. We all know that old phrase, “It’s not you, it’s me” really means “it’s you!”

Step 1: Self Reflection

After you lose an associate, your first step must be self-reflection. If you can’t determine quickly which one of those reasons above was the cause, I suggest you anonymously survey your remaining staff. Acknowledge that the practice has its faults and explain that your goal is to make changes for the better. That can put people at ease.

Step 2: Take a deep breath and commit to change

Admitting you have a problem is always the first step. Once you have discovered the problem, commit to fix it or else prepare for a mass exodus if it hasn’t already occurred. Solutions for many of your problems will not be painless, but they are necessary.

Step 3: Plan and execute

 Dr. Andrew Heller is chief growth officer for IndeVets.

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