Veterinary Leadership Lab
Christina Moore, DVM
Words by:
Christina Moore, DVM — SVP, Director of Clinical Excellence
Black and White headshot of IndeVets Employee Marisa
Words by:
Marisa Brunetti, VMD — Chief Veterinary Officer Emeritus

Key Takeaways from Southwest Veterinary Symposium 2025

Veterinary leadership isn’t just about titles. It’s about building the skills, mindset, and confidence to guide teams, empower others, and create lasting impact. At this year’s Southwest Veterinary Symposium, we presented a full-day Leadership Lab designed to give veterinarians the essential tools to thrive as leaders in their practices and communities.

Across seven interactive sessions, we provided a framework for mastering communication, problem-solving, feedback, delegation, and more.

Here’s a look at the key takeaways from each session. Check out each session’s recap doc to dive deeper and start applying these strategies in your practice.

 

1. Strengthening Communication in Veterinary Practice

Effective communication is the cornerstone of strong teams and client relationships. Participants explored practical skills like making meaningful introductions, practicing active listening, showing empathy, and building trust through clear, authentic dialogue. These tools help foster collaboration and create lasting professional and client connections.

Recap here

 

2. Fostering Integrity and Trust in Veterinary Care

High-performing teams thrive on trust and integrity. This session examined the five key characteristics of teams that excel, from strong work ethic to honest conflict resolution, and introduced the accountability ladder as a way to move from blame to ownership. By practicing integrity daily, leaders create a culture where collaboration and accountability flourish.

Recap here

 

3. Developing Critical Skills for Problem Solving

Great decision-making blends data, experience, and intuition. Veterinarians learned a structured five-step approach to sharpen critical thinking, avoid common cognitive traps, and flex their leadership style based on context. By reflecting on biases and assumptions, leaders can make more effective decisions for their teams and patients.

Recap here

 

4. Leading Effective Teams

Team success starts with purposeful leadership. This session focused on building cultures of trust, overcoming common dysfunctions (inspired by Patrick Lencioni’s model), and putting team-first behaviors into practice. From recognizing unsung heroes to setting clear expectations, participants discovered strategies to inspire collaboration and boost morale.

Recap here

 

5. Leading with Influence

Empowerment is one of the most impactful aspects of leadership. Attendees explored how to coach for growth, motivate others with both intrinsic and extrinsic strategies, and build strong, trust-based relationships. Leading with influence means inspiring others through encouragement and purpose rather than authority.

Recap here

 

6. Delivering Feedback

Feedback is both a gift and a growth tool. This session equipped leaders with techniques for giving timely, specific, and respectful feedback, as well as strategies for receiving it openly. Participants learned how feedback directly impacts patient care, workplace culture, and personal development, and how to turn conversations into actionable SMART goals.

Recap here

 

7. The Power of Delegation

Delegation isn’t about doing less — it’s about creating space for growth. Leaders practiced assessing workloads, assigning tasks aligned with team members’ skills, and setting clear expectations. Done well, delegation boosts confidence, prevents burnout, and develops the next generation of veterinary leaders.

Recap here

 

Let’s Build a Healthier Profession Together

Leadership is not just about efficiency or outcomes — it’s about creating an environment where veterinary professionals can thrive. When we invest in communication, trust, problem-solving, and empowerment, we foster stronger teams, better patient care, and a more sustainable profession.

Every step you take — whether it’s practicing active listening, giving meaningful feedback, or delegating with intention — moves your team toward a healthier, more supportive way of practicing.

Thank you to everyone who joined us at SWVS 2025. We are deeply inspired by your commitment to leadership growth and excited to keep this important conversation going.

Stay Connected

Want to continue the discussion?

Reach out to us anytime:

marisa.brunetti@indevets.com

christina.moore@indevets.com